Performance Management

This course explores the strategies and techniques used to assess, improve, and manage employee performance in organizations. This course covers performance appraisal systems, goal-setting, feedback mechanisms, and employee development plans. Students will learn how to design and implement effective performance management processes that align individual performance with organizational goals. Topics also include coaching, performance improvement plans, and using key performance indicators (KPIs) to evaluate employee effectiveness. Through case studies, role-playing, and practical exercises, students will develop the skills needed to manage performance in a way that fosters growth and productivity.

Upon successful completion of this course, students will be able to:

• Designing Performance Appraisal Systems: Students will learn how to create and implement performance appraisal systems that are fair, consistent, and aligned with organizational objectives.
• Goal-Setting and Alignment: Gain the ability to set clear, measurable goals for employees that align with broader organizational goals, using methods such as SMART goals to ensure accountability and focus.
• Providing Feedback and Coaching: Develop skills in delivering constructive feedback and coaching employees to improve performance, fostering a culture of continuous development and learning.
• Managing Performance Improvement Plans: Learn to identify underperformance, design performance improvement plans (PIPs), and use data-driven KPIs to measure progress and effectiveness in managing employee performance.

These outcomes aim to prepare students for roles in human resources or management, equipping them with the tools and techniques necessary to drive high performance and continuous improvement within teams and organizations.