Operations Management

This course focuses on the principles and practices involved in the efficient production and delivery of goods and services. The course covers key topics such as process design, supply chain management, inventory control, quality management, project management, and operations strategy. Students will learn how to analyze and improve operational processes to optimize productivity, reduce costs, and enhance customer satisfaction. The course emphasizes the role of operations management in achieving organizational goals and maintaining a competitive advantage in the marketplace.

Upon successful completion of this course, students will be able to:

• Understanding Key Concepts in Operations Management: Students will gain a thorough understanding of the core principles of operations management, including process design, capacity planning, and the role of operations in supporting organizational strategy.
• Improving Process Efficiency and Productivity: Learn how to analyze operational processes, identify inefficiencies, and implement strategies to improve productivity, reduce waste, and streamline operations in both manufacturing and service industries.
• Managing Inventory and Supply Chains: Gain proficiency in managing inventory systems and supply chains, focusing on balancing supply and demand, minimizing costs, and ensuring timely delivery of goods and services.
• Applying Quality Management and Project Management Techniques: Develop skills in quality management, including the use of tools such as Six Sigma and Total Quality Management (TQM), as well as project management techniques to plan, execute, and monitor operational projects effectively.

These outcomes aim to equip students with the knowledge and skills necessary to manage and optimize operational processes in various industries. The course prepares students for careers in operations management, supply chain management, and business process improvement, providing practical tools to enhance organizational efficiency and competitiveness.