This course focuses on the management of hotels and events in an international context, exploring the complexities of operating in global markets. The course covers topics such as cross-cultural management, international hospitality standards, event planning and coordination, and global trends in the hotel and event industries. Students will learn how to manage international hotel operations, plan and execute large-scale events, and adapt to the cultural and legal differences that affect service delivery in various countries. The course emphasizes strategic planning, customer service excellence, and innovation in the global hospitality and event management sectors.
Upon successful completion of this course, students will be able to:
These outcomes aim to prepare students for leadership roles in the international hotel and event industries, equipping them with the knowledge and skills to manage diverse teams, plan large-scale events, and operate successfully in a global marketplace. The course emphasizes the importance of cultural competence and innovation in creating exceptional experiences for international guests and event participants.