HM202

International Hotels and Events

Course ID
HM202
Level
Advanced Diploma

Course Description

This course focuses on the management of hotels and events in an international context, exploring the complexities of operating in global markets. The course covers topics such as cross-cultural management, international hospitality standards, event planning and coordination, and global trends in the hotel and event industries. Students will learn how to manage international hotel operations, plan and execute large-scale events, and adapt to the cultural and legal differences that affect service delivery in various countries. The course emphasizes strategic planning, customer service excellence, and innovation in the global hospitality and event management sectors.

Learning Outcomes

Upon successful completion of this course, students will be able to:

  • Understanding Global Hotel and Event Management: Students will gain a comprehensive understanding of how hotels and events are managed on an international scale, including adapting operations to different cultural, legal, and regulatory environments.
  • Exploring Cross-Cultural Communication and Management: Learn about the importance of cross-cultural communication and management in international hospitality and events, focusing on the ability to navigate cultural diversity and enhance the guest experience.
  • Planning and Coordinating International Events: Gain skills in planning and executing international events, including logistics, budgeting, vendor management, and ensuring that events meet global standards and local requirements.
  • Analyzing Global Hospitality Trends and Innovations: Develop the ability to analyze global trends in hospitality and event management, including sustainability, technology integration, and the growing demand for unique and personalized guest experiences.

These outcomes aim to prepare students for leadership roles in the international hotel and event industries, equipping them with the knowledge and skills to manage diverse teams, plan large-scale events, and operate successfully in a global marketplace. The course emphasizes the importance of cultural competence and innovation in creating exceptional experiences for international guests and event participants.