Emotional & Social Intelligence at Work

This course explores the role of emotional and social intelligence (EQ) in fostering effective workplace relationships, leadership, and collaboration. This course covers the key components of emotional intelligence, including self-awareness, self-regulation, empathy, and social skills, and how they impact individual and organizational performance. Students will learn strategies for enhancing emotional intelligence in themselves and others, leading to improved communication, conflict resolution, teamwork, and leadership effectiveness. The course emphasizes the importance of EQ in creating a positive and productive work environment.

Upon successful completion of this course, students will be able to:

• Understanding Emotional Intelligence: Students will gain a thorough understanding of the components of emotional intelligence, including self-awareness, self-regulation, motivation, empathy, and social skills, and their significance in the workplace.
• Enhancing Self-Awareness and Self-Regulation: Learn how to develop and apply strategies for improving self-awareness and emotional regulation to manage emotions effectively in professional settings, especially under stress or conflict.
• Developing Empathy and Social Skills: Gain skills in fostering empathy, active listening, and effective communication to build stronger relationships and improve collaboration with colleagues, clients, and teams.
• Applying Emotional Intelligence to Leadership and Conflict Resolution: Develop the ability to apply emotional intelligence to leadership roles and conflict resolution, ensuring that decision-making, feedback, and team dynamics are positively influenced by EQ.

These outcomes aim to prepare students for leadership, management, and collaborative roles in the workplace, equipping them with the emotional and social intelligence skills needed to navigate complex interpersonal dynamics and enhance organizational success.